IKEA is the large Swedish home furnishing retailer that has the huge stores full of well-designed goods that I really love. Unfortunately, their web site is atrocious. I've tried to make two different web orders so far to get a replacement quilt, and despite the items showing on the site as being available to order, I've gotten mails back from them saying that their site is wrong, and these are store-only items. I just don't get it. They apparently don't really want you to order things from them. I'll just have to get someone to pick up my replacement items on their next trip to Houston, or maybe I'll go and find a duvet from another vendor to go with the covers I already bought.